innovative seating & mobility solutions
Current Job Opportunity:
Customer Service Coordinater - see outline below
Graphic Designer - see outline below
Customer Service Coordinator
Department: Customer Service
Location: Mississauga
Detailed Job Responsibilities:
- Provide detailed product information to authorized dealers
- Assist customers with reading and interpreting parts break downs
- Process all customer orders in a timely and efficient manner
- Provide pricing information to authorized dealers
- Communicate product and parts lead times
- Investigate and resolve customer issues with products and services
- Report all issues with Quality of products and services
- Interact closely with Outside and Inside sales, Technical Service, Marketing and Distribution
- Handle escalated customer issues assuring they are resolved according to company requirements
- Expedite equipment and parts orders
- Interact with distribution on proof of delivery and pick up issues
- Interact with and support fellow team members by providing product expertise
- Participate in product training sessions
- Additional responsibilities as required
Qualifications/Experience Required:
- College or Business School Certificate
- 3-5 years Customer Service experience preferably in Distribution or Manufacturing environment
- Excellent general math and writing skills
- Excellent verbal and written communication and listening skills
- Excellent organizational, problem solving and follow up skills
- Must be computer proficient with intermediate computer skills – Visual knowledge an asset
- Ability to prioritize, multi task and make self directed decisions
- Ability to maintain composure and professionalism in stressful situations
- Demonstrated team player
Graphic Designer
Location: Mississauga
Department: Marketing
We're looking for a creative, bright, energetic, and dedicated designer to join our design and marketing team. You will need to be a strong team contributor and have a great design sense. Ideally, you'll have excellent skills in design technologies and tools such as; Adobe Photoshop, InDesign, Illustrator, Dream viewer. Technically, we'd also like for you to have some experience with CSS, and HTML. A grasp of print and website design is important, but the most important attributes are photo editing skills and photography experience.
- Minimum two (2) years, experience required as a Graphic Designer
- Experience using In Design, Illustrator, Adobe Photoshop, Dream viewer, CSS, HMTL, and Windows
- Portfolio required
- Photography experience; at least 2 years shooting experience
- Strong layout and typesetting skills
- Must possess high levels of creativity
- Positive attitude and strong interpersonal skills; collaborating with Product Managers, Engineers, Design Team, and Marketing
- Excellent communication and writing skills
- Strong organizational and problem solving skills
- Excellent time management skills, and able to meet deadlines
- Must be able to multi-task; the ability to work on multiple projects concurrently
- Team player; able to work well with co-workers (brainstorming ideas) etc…
- Able to take direction, and positive criticism
- Previous experience in the healthcare industry would be an asset, but is not required
All applications are welcome, however, only persons being interviewed will be contacted.
Email: information@future‐mobility.com or fax: 905‐671‐3377
No phone calls, please.
If you are a motivated individual looking for a career building opportunity, please forward your resume no later than February 15, 1012.
All applications are welcome, however, only persons being interviewed will be contacted.
Email: information@future-mobility.com or fax: 905-671-3377
Authorized Dealers for:
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